How to launch a complaint against Uber driver?


  1. Launch your Uber app
  2. Click on the three vertical small lines on the top left of the app
  3. Go to the "your Trips" and past trips record will be shown to you
  4. Click on that disputed trip and trip details will be shown to you
  5. Go to the bottom of the trip details and “help” section with few frequently asked problems will be shown
  6. Click on the relevant issue
  7. You will be asked to provide details about the issue. Provide details
  8. Click “submit” and your complain will be launched against that driver 




For more information please contact us at uberpakistan.com@gmail.com or inbox us at https://www.facebook.com/uberpakistan or comment below.
 

6 comments:

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  2. hi what is your help line number. i want to enter a complaint about my last ride, which i book for my parents. my mother is a stroke patient she is on wheel chair. on 13th August, 2018 i book a ride on Uber Go from Ali road town ship to Park View Villas Lahore. when she ask driver to switch on his vehicle AC his reply was if you need AC car then ask your family to book luxury vehicle cultus don't have. after that he park his car in middle of the way and said get out langri aurat from my car. even on humanitarian ground its pathetic. Is this is your customer services??? hope to get prompt response.

    ReplyDelete
    Replies
    1. Similar thing happened to me. Driver threatened me to drop in th middle of nowhere. Uber drivers cancel rides at the last moment. They charge for AC cars but do not turn on the AC. Worst services! No helpline to raise your concerns.

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  3. Bhai extra charge liye or credit mai bhi paisy nhi add kiya bewakoof bana app 500 dye dain baki credit add kerta hon fraud and compline

    ReplyDelete
  4. Kis ke pass email hai to send me

    ReplyDelete
  5. Dear Respected Sir,
    Can I ask something to you? What do you do for customers if he booked a ride. Your Uber Drivers accepted our request and then he said please cancel ride because we can't come. Today I face this problem three times. almost daily we faced this issues. we are so disappointed from your service. we are mamber for uber service. please check this my today record. it's emergency for me to get my mother to hospital. three times I booked uber service and request to come fast but they refused my request and told me that me we cancel the ride because they are not come.


    Here my details;
    My Phone number 0321-4880852

    Please do something for emergency.

    ReplyDelete

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